Privacy Policy

Who We Are

This website is operated by Dyno Development, LLC, a franchise consulting business operating under the trade name Franchise Investment System, owned and operated by Dru Carpenito. Our principal place of business is in Charlotte, North Carolina.

Dyno Development, LLC operates as an independent franchise consultant and is solely responsible for the collection, storage, and handling of data submitted through this website and any associated lead capture pages or forms.

For purposes of this Privacy Policy, "we," "us," and "our" refer to Dyno Development, LLC / Franchise Investment System. "You" refers to any individual who visits this website or submits information through any form on this site or associated landing pages.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit our site.

Information you provide:

• Name, email address, and phone number
• Geographic information (city, state, zip code)
• Professional background and employment history
• Financial background, including general investment range and liquid capital availability
• Business goals, timeline, and industry preferences
• Any other information you voluntarily submit through our forms or consultation intake process

Information collected automatically:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time on site, and referring URL
• Interactions with ads and marketing content (via third-party pixels — see Section 5)

We do not collect Social Security numbers, bank account numbers, credit card numbers, or other sensitive financial identifiers.

How We Use Your Information

We use the information we collect for the following purposes:

• To evaluate your qualifications and goals for franchise ownership
• To identify and present franchise opportunities aligned with your profile
• To communicate with you about the consulting process, follow-ups, and next steps
• To facilitate introductions to franchise brands and their representatives
• To send you relevant educational content, newsletters, and marketing communications (you may opt out at any time)
• To improve our website and understand how visitors interact with our content
• To deliver targeted advertising on platforms such as Meta (Facebook/Instagram) and Google, based on your visit to our site
• To comply with legal obligations

We do not use your personally identifiable information for unrelated third-party marketing, and we do not sell your personal data.

How We Share Your Information

We do not sell, rent, or trade your personally identifiable information. Your information may be shared only in the following limited circumstances:

Franchise brands and franchisors: As part of the consulting services you have requested, we may share relevant portions of your profile with franchise companies to evaluate fit and facilitate introductions. You will be informed before any such introduction is made.

FranChoice, Inc.: Dyno Development, LLC operates in connection with FranChoice, Inc., a franchise consulting network. Information you submit may be shared with FranChoice as part of the consulting process. FranChoice's own privacy policy governs their use of your data at franchoice.com.

Service providers: We use third-party service providers — including CRM platforms, email marketing tools, and website hosting services — to operate our business. These providers process data on our behalf and are contractually prohibited from using your information for their own purposes.

Advertising platforms: We use Meta (Facebook/Instagram) and Google advertising platforms. These platforms receive certain behavioral and event data through pixels on our site (see Section 5). This data is used to measure ad performance and serve relevant ads. It is governed by Meta's and Google's respective privacy policies.

Legal requirements: We may disclose information when required by law, court order, or legal process, or when necessary to protect the rights, property, or safety of our business, users, or others.

Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on this website.

Cookies & Tracking Technologies

This website uses cookies and third-party tracking pixels. Below is a clear description of what we use and why.

What are cookies? Cookies are small text files placed on your device by your browser when you visit a website. They help sites remember your preferences, track usage, and serve relevant advertising.

Managing cookies: You can control or disable cookies through your browser settings. Note that disabling cookies may affect site functionality. You may also opt out of interest-based advertising through the Network Advertising Initiative or Digital Advertising Alliance opt-out tools.

Do Not Track: Some browsers transmit "Do Not Track" signals. Because there is no universally accepted standard for how to respond to these signals, and because our third-party advertising partners (Meta and Google) operate independently of such signals, we cannot guarantee that all tracking will cease in response to a DNT signal. You should use the opt-out tools listed above for the most reliable control.

Data Retention

We retain your personal information only as long as reasonably necessary for the purposes described in this policy:

• If you engage in the consulting process, your information may be retained for the duration of the engagement and for a reasonable period thereafter (generally up to 3 years) for record-keeping purposes.
• If you submit an inquiry but do not proceed, your information will generally be retained for no longer than 24 months from the date of submission.
• You may request deletion of your information at any time (see Section 7).

Data held by third-party platforms (Meta, Google, CRM providers) is subject to their own retention policies.

Your Rights

Regardless of where you live, you have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to any legal obligations we have to retain it.
• Opt-out of marketing: Unsubscribe from marketing communications at any time using the link in any email we send, or by contacting us directly.
• Data portability: Request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, contact us using the information in Section 12. We will respond within a reasonable timeframe, generally within 30 days.

Communications & CAN-SPAM

By submitting your information through any form on this website, you agree to receive communications related to franchise consulting, including by email, phone, and SMS (if a mobile number is provided).

All marketing emails we send comply with the CAN-SPAM Act. Specifically, we:

• Do not use false or misleading subject lines or sender information
• Identify each message as a commercial communication where required
• Include our business name and contact information in every email
• Honor all opt-out and unsubscribe requests promptly (within 10 business days)
• Include a clear and easy unsubscribe mechanism in every marketing email

To opt out of email: Click "Unsubscribe" at the bottom of any email, or reply with "UNSUBSCRIBE."

To opt out of SMS: Reply "STOP" to any text message.

Transactional communications related to an active consulting engagement (e.g., appointment confirmations, follow-up on information you requested) are not subject to unsubscribe requests.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Secure access controls and password-protected systems
• Limiting access to personal data to authorized personnel only
• Regular review of our data handling practices

Despite these measures, no data transmission or storage system is guaranteed to be 100% secure. By submitting your information, you acknowledge the inherent risks of electronic data transmission.

In the event of a data breach that affects your personal information, we will notify affected individuals as required by applicable law, including the North Carolina Identity Theft Protection Act (N.C. Gen. Stat. § 75-65), and will provide notification within the timeframes required by law.

Children's Privacy

This website is intended solely for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will make reasonable efforts to notify you directly (e.g., by email) or by placing a prominent notice on our website. Your continued use of this site following any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a concern, please reach out: